KSB invests in digital communication and ventures a new start with a market-proven provider of eHealth solutions.
Perhaps you still remember or were even affected: At the end of last year, Swiss Post’s eCom platform, which was launched with great expectations, was discontinued and operations ceased. When a redesigned platform will be available to the Postal Service remains in the stars. KSB management has therefore decided to push ahead with digital allocation together with a new partner. The company Visionary AG is established in the eHealth sector and offers ideal conditions for a new start with its proven, easy-to-use docbox solution. The focus is on the use of proven systems and market standards, which are to be gradually introduced and further developed.
"The KSB strengthens its digital orientation with the introduction of the docbox solution. The recording and processing of patient registration is optimized and processed in better quality. This creates a win-win situation for all parties involved."
Why docbox?
Docbox is the established platform of Visionary AG in the eHealth sector and in emergency service planning. This solution offers advantages not only for the hospital, such as the optimization of digital data processing, but also for the referring practice: the digital transfer of patient data from the practice information system facilitates registration and avoids errors as well as annoying queries. Supplementary reports can be attached to the application. The practice can check at any time whether and when the registration has arrived and receives reports back from the hospital in a timely manner.
Docbox facilitates digital assignment - not only with KSB
Many smaller, medium and larger hospitals rely on the docbox solution for their communication with referring physicians. Applications are made in a wide range of fields and are not a matter for specialists. The docbox tool supports all users by, for example, structuring the risk factors for radiological examinations or diagnoses or offering free text fields where they are useful. The focus is always on the user and user-friendliness.
Access via portal or integrated from the practice system with one click
The leading practice software manufacturers offer a convenient interface that enables the data transfer of patient data or the archiving of reports received on the patient. Together with the ability to save frequently used forms as templates, applications can be generated and submitted with just a few clicks. In case of interruptions, the partially completed form is simply stored temporarily and can be completed and sent at a later time.
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Digital processing at KSB
The docbox applications are received and processed digitally at KSB. The patient data helps the administration to record or identify the patients. This saves time and increases the quality of the data. Queries to the practice are minimised. The application data and enclosures are immediately available to the relevant department and can be processed with priority. In this way, the patient also benefits. Appointments can be allocated more quickly due to the optimised working method.
Step by step to digital registration
The docbox applications are received and processed digitally at KSB. The patient data helps the administration to record or identify the patients. This saves time and increases the quality of the data. Queries to the practice are minimised. The application data and enclosures are immediately available to the relevant department and can be processed with priority. In this way, the patient also benefits. Appointments can be allocated more quickly due to the optimised working method.
Information about this article
Original source:
KSB Update 1-2021
Author: Dr. rer. nat. Sönke Runge, Dipl. biol., MAS Business Information
