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Before you contact our support

Many topics about the functionalities and the use of docbox are covered on Please have a look at the knowledge base before contacting our customer support.

Support Ticket

Instructions, tips and tricks around the docbox

Remote maintenance

You have problems with docbox? We help you

Support Ticket

If you encounter a problem or have a question about the functionality of docbox, please fill out the support form below. The information requested is useful to avoid queries and to be able to process your request quickly.

Remote maintenance

You need remote maintenance by our support specialists? Choose on which day and at which time you would like to be contacted by us. Remote maintenance services may be subject to a charge.

Here’s what you should have ready for the appointment:

docbox Login ID
Client for remote maintenance »